Position Overview

Ledgent Finance & Accounting is currently seeking an experienced AR & Collections Specialist to join our client's team in Phoenix, AZ. This role is ideal for a collections professional who enjoys building customer relationships while driving results and reducing outstanding receivables. The ideal candidate will be comfortable making collection calls, managing aging reports, researching account discrepancies, and partnering with internal teams to resolve payment issues.

This is a temporary opportunity (4-6 months) working 100% onsite in Phoenix, AZ. Pay Rate $20-$25/HR

Responsibilities

• Manage and actively work assigned customer aging reports, focusing on reducing outstanding accounts receivable balances.
• Perform commercial/B2B collections activities on accounts ranging from 60, 90, and 120+ days past due.
• Make outbound collection calls, obtain payment commitments, and follow up to ensure timely payment.
• Research and resolve invoice disputes, account discrepancies, and customer payment issues.
• Process cash receipts and perform general accounts receivable data entry as needed.
• Independently prioritize collection efforts and manage a portfolio of customer accounts.
• Communicate regularly with internal sales teams regarding customer credit concerns and payment status.
• Assist with reviewing and updating customer credit limits when appropriate.
• Utilize Excel and ERP systems to track collections activity, account status, and reporting.

Qualifications

• 2+ years of accounts receivable and collections experience, preferably in a commercial/B2B environment.
• Demonstrated success managing aging reports and collecting on past-due accounts.
• Comfortable making a high volume of collection calls and having difficult payment conversations.
• Strong customer service, communication, and follow-up skills.
• Experience researching invoice discrepancies and resolving account issues.
• Strong Excel skills with the ability to organize and analyze A/R data.
• Self-starter capable of working independently and managing priorities effectively.

Preferred Qualifications

• Experience within construction, HVAC, mechanical, electrical, contractor, or subcontractor industries.
• Previous experience with P21/Epicor software.
• Knowledge of credit review processes and customer credit limit management.

Required Work Hours

This position requires working onsite Monday through Friday during regular business hours. Specific schedule details will be provided during the interview process.

Additional Details

This role is located at our client's Phoenix headquarters and offers the opportunity to join a collaborative and supportive accounting team. The team is dedicated to helping new employees succeed and encourages questions, training, and ongoing communication. The position will primarily focus on collections efforts for a relatively concentrated customer base, allowing the individual to make a direct impact on reducing outstanding receivables and improving cash flow.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.